「故障かな」と思った時はどこを見る?

Where do you look when you think something is wrong?

Hello!

This time, “ Is it malfunctioning? I would like to introduce you to the points to check when you think this is the case .

 

``The refrigerator won't cool down,'' ``The washing machine won't spin,'' etc.
You'll be in trouble if your home appliances don't work.

 

Is it malfunctioning? If you think so, please check the points before contacting us.

 

《Points to check》


First of all, please check the instruction manual regarding these two points.

・Is the method of use correct? ・Does the product contain countermeasures for similar symptoms ?

* If you purchase from us, an instruction manual is not included .
We ask our customers to search on the Internet themselves.


If the problem still persists, please contact us regarding the following.

・Details of the problem
・Error code (if confirmed)

 

This time, I will give an example of a case where the refrigerator does not cool down .
This section explains the points to check.


① Check if the sound is coming from the compressor on the back of the refrigerator.

⇒If there is no sound, restart the unit by unplugging it from the outlet and
It may start to get cold.

 

②Temperature adjustment knob inside the refrigerator
Check that it is set to [Strong] in summer and [Weak] in winter.

⇒For information on adjusting the temperature of the refrigerator, please also refer to this page .

*If the refrigerator is overcrowded , the cold air may not circulate and the food may not cool down.

 

Above all, this may be an improvement!

 

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In our shop "Torrefac used home appliance set",
After the delivered product has been inspected and cleaned,
We deliver it to our customers ,
In the unlikely event that a malfunction occurs,
We accept exchanges within the warranty period .

 

If you have any questions, please feel free to contact us.

 

 

Well then, please look forward to the next blog!

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